{"id":61457,"date":"2025-10-22T10:31:21","date_gmt":"2025-10-22T08:31:21","guid":{"rendered":"https:\/\/morettidesign.it\/assistenza-postvendita\/"},"modified":"2025-10-22T11:48:32","modified_gmt":"2025-10-22T09:48:32","slug":"assistenza-postvendita","status":"publish","type":"page","link":"https:\/\/morettidesign.it\/en\/assistenza-postvendita\/","title":{"rendered":"Assistance"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong><span style=\"text-align: center; font-size: 24px; color: #c49651;\">OUR ASSISTANCE, ALWAYS BY YOUR SIDE<\/span><\/strong><\/p>\n<p style=\"text-align: center; font-size: 16px;\">Ensuring a clear and effective after sales assistance is one of the distinctive elements of Moretti design. Our experts are always available to provide technical support.If you wish to receive after sales assistance you can call the number 0735 90444, a technician will be pleased to listen to your needs.<br \/>\nAt the same time you can receive technical support through e-mail, by filling out the contact form on this page. A representative will review your request as soon as possible.[\/vc_column_text][tm_spacer size=&#8221;lg:50&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; background_color=&#8221;custom&#8221; custom_background_color=&#8221;#f7f7f7&#8243;][vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f29883-o1\" lang=\"it-IT\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/61457#wpcf7-f29883-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"29883\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f29883-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:29883,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<!-- UIkit CSS -->\n<p><link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/uikit\/3.1.6\/css\/uikit.min.css\" \/>\n<\/p>\n\n<!-- UIkit JS -->\n<p><script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/uikit\/3.1.6\/js\/uikit.min.js\" defer=\"\"><\/script><br \/>\n<script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/uikit\/3.1.6\/js\/uikit-icons.min.js\" defer=\"\"><\/script>\n<\/p>\n<div class=\"uk-container\">\n\t<div class=\"uk-grid\">\n\t\t<div class=\"uk-width-1-2\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"FIRST NAME\" value=\"\" type=\"text\" name=\"text-nome\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-2\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-cognome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"SURNAME\" value=\"\" type=\"text\" name=\"text-cognome\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-2\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"email-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-2\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"PHONE\" value=\"\" type=\"tel\" name=\"tel-telefono\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-nazione\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"NATION\" value=\"\" type=\"text\" name=\"text-nazione\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-2\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-cap\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"POSTAL CODE\" value=\"\" type=\"text\" name=\"text-cap\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-2\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-citta\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"CITY\" value=\"\" type=\"text\" name=\"text-citta\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-via\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"STREET\" value=\"\" type=\"text\" name=\"text-via\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p>Indicate your profession\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-150\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required wpcf7-exclusive-checkbox\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"checkbox-150\" value=\"Private\" \/><span class=\"wpcf7-list-item-label\">Private<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"checkbox\" name=\"checkbox-150\" value=\"Service center\" \/><span class=\"wpcf7-list-item-label\">Service center<\/span><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p style=\"margin: 5px 0 5px 0\">Indicates the serial number of the product for which you request Assistance.\n\t\t\t<\/p>\n\t\t\t<p style=\"margin: 5px 0 5px 0\">Don't you know the freshman? View here where you can find your registration number\n\t\t\t<\/p>\n\t\t\t<p style=\"margin: 5px 0 5px 0\"><a href=\"http:\/\/www.morettidesign.it\/assistenza-tecnica\/img\/Imballo-Packaging.jpg\" target=\"_blank\">Packaging<\/a>\n\t\t\t<\/p>\n\t\t\t<p style=\"margin: 5px 0 5px 0\"><a href=\"http:\/\/www.morettidesign.it\/assistenza-tecnica\/img\/Posteriore-stufe-a-pellet-Back-of-the-pellet-stoves.jpg\" target=\"_blank\"> Back of the pellet stoves<\/a>\n\t\t\t<\/p>\n\t\t\t<p style=\"margin: 5px 0 5px 0\"><a href=\"http:\/\/www.morettidesign.it\/assistenza-tecnica\/img\/Inserto-SLOT-SLOT-Insert.jpg\" target=\"_blank\">SLOT insert<\/a>\n\t\t\t<\/p>\n\t\t\t<p style=\"margin: 5px 0 5px 0\"><a href=\"http:\/\/www.morettidesign.it\/assistenza-tecnica\/img\/Camini-Fireplaces.jpg\" target=\"_blank\">Fireplaces<\/a>\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-matricola\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"SERIAL\" value=\"\" type=\"text\" name=\"text-matricola\" \/><\/span>\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-312\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"checkbox-312[]\" value=\"Serial number not available.\" \/><span class=\"wpcf7-list-item-label\">Serial number not available.<\/span><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-grid\">\n\t\t\t<div class=\"uk-width-1-1\">\n\t\t\t\t<p>Please indicate the name of the Service Center or the Boutique\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"uk-width-1-2\" style=\"margin: 10px 0 10px 0\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-nomeboutique\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name of Boutique \/ CAT\" value=\"\" type=\"text\" name=\"text-nomeboutique\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"uk-width-1-2\" style=\"margin: 10px 0 10px 0\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-cittaboutique\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City Boutique \/ CAT\" value=\"\" type=\"text\" name=\"text-cittaboutique\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin-top: 20px\">\n\t\t\t<p>Why are you writing to us?\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-richiesta\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-richiesta\"><option value=\"\">Select<\/option><option value=\"Product Problem\">Product Problem<\/option><option value=\"Technical Assistance Center\">Technical Assistance Center<\/option><option value=\"other\">other<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin-top: 20px\">\n\t\t\t<p>Write your message here.\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-messaggio\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"textarea-messaggio\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin-top: 20px\">\n\t\t\t<p>Attach a document (not mandatory)\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"file-allegato\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.png,.pdf,.jpeg,.gif\" aria-invalid=\"false\" type=\"file\" name=\"file-allegato\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-298\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-298\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span><a href=\"http:\/\/www.morettidesign.it\/informativa-sulla-privacy\/\">I accept the processing of personal data in compliance with current legislation.<\/a>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"col-md-12\" style=\"margin: 20px 0 20px 0px\">\n\t\t\t<p>Please answer this question to make sure you are not a robot\n\t\t\t<\/p>\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"quiz-108\"><label><span class=\"wpcf7-quiz-label\">3+5<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"quiz-108\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_quiz-108\" value=\"3497687f1aa94772c55f2a278d78b9ae\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<p><span id=\"wpcf7-69e7c3034a410-wrapper\" class=\"wpcf7-form-control-wrap email-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-69e7c3034a410-field\" class=\"hp-message\">Si prega di lasciare vuoto questo campo.<\/label><input id=\"wpcf7-69e7c3034a410-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"email\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n\t\t<\/p>\n\t\t<div class=\"uk-width-1-1\" style=\"margin: 10px 0 10px 0\">\n\t\t<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LfwTgIaAAAAAPfy0EeCTjzoy-W5X3N1uD78ZUpT\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfwTgIaAAAAAPfy0EeCTjzoy-W5X3N1uD78ZUpT\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n\t\t<\/div>\n\t\t<div class=\"uk-width-1-1\" style=\"margin: 10px 0 10px 0\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"SEND\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<style>\ninput[type=\"text\"], input[type=\"tel\"], input[type=\"email\"] {font-size: 22px;}\n[data-id=\"group-47\"]{width: 100%}\n<\/style><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong><span style=\"text-align: center; font-size: 24px; color: #c49651;\">SERVICE PACT<\/span><\/strong><\/p>\n<div class=\"wpb_text_column wpb_content_element vc_custom_1497339958810\">\n<div class=\"wpb_wrapper\">\n<p style=\"font-size: 16px;\">Transparency, Speed, Efficiency: These are the key words of the <strong>SERVICE PACT<\/strong> that the <strong>ATELIER MORETTI DESIGN<\/strong> offers to its <strong>BOUTIQUE<\/strong> \/ <strong>SERVICE CENTERS<\/strong> to ensure maximum customer satisfaction. <strong>A SERVICE PACT<\/strong> which is sanctioned by the issuance of a LICENSE guarantees a level of seriousness, quality and professionalism. Of crucial importance is the first ignition of the product. With the first ignition, carried out by qualified personnel, the following advantages are available:<\/p>\n<ul>\n<li>Verification of a proper and safety installation in the environment;<\/li>\n<li>Combustion adjustment;<\/li>\n<li>Accurate explanation of the products functions;<\/li>\n<li>Activation of the 2-year warranty;<\/li>\n<li>Priority for technical service intervention<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][tm_spacer size=&#8221;lg:50&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong><span style=\"text-align: center; font-size: 24px; color: #c49651;\">MADE IN ITALY WARRANTY<\/span><\/strong><\/p>\n<p style=\"font-size: 16px;\">Our fireplaces and pellet stoves are \u201c<strong>handmade<\/strong>\u201d crafted products and that is why it is our unwavering interest to preserve them from sales conducted by the Large-scale retail trade and\/or through the Internet. In this regard, we distrust the purchase through Online sales (and to avoid the risk of encountering products that are not intended for and therefore not authorized for the country of residence). The <strong>Moretti Design Group<\/strong> elucidates, and the client must be aware that the product purchased through Internet will not be covered by warranty. We are confident that our policy protects the clients and excellence always guaranteed by our brand.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"[vc_row][vc_column][vc_column_text] OUR ASSISTANCE, ALWAYS BY YOUR SIDE Ensuring a clear and effective after sales assistance is one of the distinctive elements of Moretti design. Our experts are always available to provide technical support.If you wish to receive after sales assistance you can call the number 0735 90444, a technician will be pleased to listen to your needs. At the same time you can receive technical support through e-mail, by filling out the contact form on this page. A representative will review your request as soon as possible.[\/vc_column_text][tm_spacer size=&#8221;lg:50&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; background_color=&#8221;custom&#8221; custom_background_color=&#8221;#f7f7f7&#8243;][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text] SERVICE PACT Transparency, Speed, Efficiency: These are the key words of the SERVICE PACT that the ATELIER MORETTI DESIGN offers to its BOUTIQUE \/ SERVICE CENTERS to ensure maximum customer satisfaction. A SERVICE PACT which is sanctioned by the issuance of a LICENSE guarantees a level of seriousness, quality and professionalism. Of crucial importance is the first ignition of the product. With the first ignition, carried out by qualified personnel, the following advantages are available: Verification of a proper and safety installation in the environment; Combustion adjustment; Accurate explanation of the products functions; Activation of the 2-year warranty; Priority for technical service intervention [\/vc_column_text][tm_spacer size=&#8221;lg:50&#8243;][vc_column_text] MADE IN ITALY WARRANTY Our fireplaces and pellet stoves are \u201chandmade\u201d crafted products and that is why it is our unwavering interest to preserve them from sales conducted by the Large-scale retail trade and\/or through the Internet. In this regard, we distrust the purchase through Online sales (and to avoid the risk of encountering products that are not intended for and therefore not authorized for the country of residence). The Moretti Design Group elucidates, and the client must be aware that the product purchased through Internet will not be covered by warranty. We are confident that our policy protects the clients and excellence always guaranteed by our brand. [\/vc_column_text][\/vc_column][\/vc_row]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-61457","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Assistance - Moretti Design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/morettidesign.it\/en\/assistenza-postvendita\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance - Moretti Design\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] OUR ASSISTANCE, ALWAYS BY YOUR SIDE Ensuring a clear and effective after sales assistance is one of the distinctive elements of Moretti design. Our experts are always available to provide technical support.If you wish to receive after sales assistance you can call the number 0735 90444, a technician will be pleased to listen to your needs. At the same time you can receive technical support through e-mail, by filling out the contact form on this page. A representative will review your request as soon as possible.[\/vc_column_text][tm_spacer size=&#8221;lg:50&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; background_color=&#8221;custom&#8221; custom_background_color=&#8221;#f7f7f7&#8243;][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text] SERVICE PACT Transparency, Speed, Efficiency: These are the key words of the SERVICE PACT that the ATELIER MORETTI DESIGN offers to its BOUTIQUE \/ SERVICE CENTERS to ensure maximum customer satisfaction. A SERVICE PACT which is sanctioned by the issuance of a LICENSE guarantees a level of seriousness, quality and professionalism. Of crucial importance is the first ignition of the product. With the first ignition, carried out by qualified personnel, the following advantages are available: Verification of a proper and safety installation in the environment; Combustion adjustment; Accurate explanation of the products functions; Activation of the 2-year warranty; Priority for technical service intervention [\/vc_column_text][tm_spacer size=&#8221;lg:50&#8243;][vc_column_text] MADE IN ITALY WARRANTY Our fireplaces and pellet stoves are \u201chandmade\u201d crafted products and that is why it is our unwavering interest to preserve them from sales conducted by the Large-scale retail trade and\/or through the Internet. In this regard, we distrust the purchase through Online sales (and to avoid the risk of encountering products that are not intended for and therefore not authorized for the country of residence). The Moretti Design Group elucidates, and the client must be aware that the product purchased through Internet will not be covered by warranty. We are confident that our policy protects the clients and excellence always guaranteed by our brand. 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Our experts are always available to provide technical support.If you wish to receive after sales assistance you can call the number 0735 90444, a technician will be pleased to listen to your needs. At the same time you can receive technical support through e-mail, by filling out the contact form on this page. A representative will review your request as soon as possible.[\/vc_column_text][tm_spacer size=&#8221;lg:50&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243; background_color=&#8221;custom&#8221; custom_background_color=&#8221;#f7f7f7&#8243;][vc_column_text][\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text] SERVICE PACT Transparency, Speed, Efficiency: These are the key words of the SERVICE PACT that the ATELIER MORETTI DESIGN offers to its BOUTIQUE \/ SERVICE CENTERS to ensure maximum customer satisfaction. A SERVICE PACT which is sanctioned by the issuance of a LICENSE guarantees a level of seriousness, quality and professionalism. Of crucial importance is the first ignition of the product. With the first ignition, carried out by qualified personnel, the following advantages are available: Verification of a proper and safety installation in the environment; Combustion adjustment; Accurate explanation of the products functions; Activation of the 2-year warranty; Priority for technical service intervention [\/vc_column_text][tm_spacer size=&#8221;lg:50&#8243;][vc_column_text] MADE IN ITALY WARRANTY Our fireplaces and pellet stoves are \u201chandmade\u201d crafted products and that is why it is our unwavering interest to preserve them from sales conducted by the Large-scale retail trade and\/or through the Internet. In this regard, we distrust the purchase through Online sales (and to avoid the risk of encountering products that are not intended for and therefore not authorized for the country of residence). The Moretti Design Group elucidates, and the client must be aware that the product purchased through Internet will not be covered by warranty. We are confident that our policy protects the clients and excellence always guaranteed by our brand. 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